How long did it take for the Horse & Buggy to be replaced by the car? It took 5 years from 1910- 1915 and in that time, road transport changed for ever. For people who built buggies and bred horses they thought the good times would never end, based on the previous 1,900 years of…
How Amazon, Walmart and Home Depot are tackling some of the stickiest issues in retail today. Editor’s note: The following is a guest post from Christopher Walton, an independent consultant and former vice president, Target Store of the Future. This past week, I did something I have never done before — I attended Home Delivery World 2018…
Congratulations to Amazon, with new reports stating they will launch in Australia with Free Ice Cream at transport hubs this Thursday and a test launch of Amazon Marketplace. For Retailers: Get on board with Marketplace, I recently bought a pair of Cole Haan shoes from the US not from the branded store but from a…
The Australian Financial Review Retail Summit and various commentators from the industry have all pronounced that yes Amazon will have a profound impact on the industry however quite a few commentators have played down the impact in the short-term. Comments such as “Canada is an example of a country where Amazon hasn’t had a large…
The chart reflects the erosion of shareholder value of traditional retailers over the last 10 years and represents a changing of the guard from traditional legacy retailers to modern retailers like Amazon. (Chart: Jeff Desjardins – thevisualcapitalist.com) This traditional model of retail has been around for more than 100 years or arguably 2,500 years if…
Here are some tips on how to increase sales in your retail store: 1. Re-merchandise and rotate your displays – Give your repeat customers something to look forward to my updating products on end caps, window displays, and impulse displays with new and exciting merchandise! 2. Communicate constantly with your sales team – When you…
I’m often asked by retail managers how they can improve the success of their sales team. Many managers are taken aback by my response in suggesting that they should be coaching their team on a daily basis. Yes that’s right; on a daily basis!
To achieve success store managers need to develop effective time management. Retail managers and owners are often pulled and pushed in many different ways due to the nature of retail. This can result in the business not moving forward due to managers and owners becoming overwhelmed by the multiple demands. Brian Tracy says that “every…
When you lead your business or store you need to create a ‘good place to work’. This is a place where people feel respected and valued and they understand the vision and direction of the business and how they fit in. Creating a ‘good place to work’ involves looking at how you actually treat people,…
In today’s market a lot of companies are opting for traineeships over fee for service training to take advantage of funding from the Federal and State governments. Most companies are eligible for traineeships as long as they intend to employ the trainee for the duration of the course and are prepared to provide supervision and…
