These Retailers Sales & Margin Collectively Declined by 9% after inflation between 2016 -2019. Why & What to Do

These Retailers Sales & Margin Collectively Declined by 9% after inflation between 2016 -2019

What do you do when your Retailers and their Leaders fail to deliver over 4 years? Often nothing or very little according to our research which […]

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“New Retail”​ Defined

Quite a few traditional or legacy retailers are struggling to change and adapt to “New Retail” processes and structures. Ask anyone to define “New or Digital […]

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2019 RETAIL FACES ITS HORSE & BUGGY MOMENT HOW WILL THIS IMPACT JOB ROLES?

How long did it take for the Horse & Buggy to be replaced by the car?  It took 5 years from 1910- 1915 and in that […]

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Engaging Millennials in the Retail Environment

Why do we need to deliver the customer service experience a Millennial is looking for? It’s simple. Millennials have overtaken Baby Boomers as the largest demographic […]

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Why Australian Retailers Are Heading for Disaster and What They Can Do About It.

Bill Rooney CEO at 6one5 Retail Consulting Group & Cultivar Group There is much media attention on the eminent arrival to these shores of Amazon and […]

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Strategies for Handling Customer Objections

One of the most challenging aspects of being a sales person is overcoming objections. Many sales people hear an objection as a personal attack. Instead, it […]

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Apps are the Latest Retail Training Resource

When retailers train their managers and staff they generally don’t have any idea whether they’re getting any business value from the training. The new approach of […]

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