customer experience

5 surprising takeaways from Home Delivery World 2018

How Amazon, Walmart and Home Depot are tackling some of the stickiest issues in retail today. Editor’s note: The following is a guest post from Christopher Walton, […]

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Engaging Millennials in the Retail Environment

Why do we need to deliver the customer service experience a Millennial is looking for? It’s simple. Millennials have overtaken Baby Boomers as the largest demographic […]

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Social Media Can Make or Break you

It’s important to remember that social media can make or break a retail business. I went online recently to research a store before I visited. The […]

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