Our Store Management leadership program, the 6one5® Certificate IV Retail Management, has been developed not as a generic retail training program but as an outcome focused and interactive program driven directly by store operations. The program delivers store managers with a comprehensive knowledge of retail, passion and a merchant mentality directly linked to a return on investment.

Training Program Outline:

  1. Customer Relationship Management
  2. Finance & Category Management
  3. Visual Merchandising
  4. Sales and Service + WHS
  5. Lead and Manage Your People
  6. Performance Management

Program Benefits
Typical retail training programs can have their limitations in that the training is generic rather than linked to your store operations and growth strategy.
6one5 programs focus on educating about the “world of retail” and the interdependencies of running profitable retail stores.

Program Facilitators
Participants will be guided by an experienced facilitator using practical exercises, case studies and role plays that complement day to day requirements of a retail manager. Each participant will build a portfolio for their retail store around how to make improvements.

For upcoming dates of courses or if you are interested in running a program for your business, please contact us.

Additional 6one5 Traineeship Courses