Engaging Millennials in the Retail Environment

Why do we need to deliver the customer service experience a Millennial is looking for? It’s simple. Millennials have overtaken Baby Boomers as the largest demographic […]

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Social Media Can Make or Break you

It’s important to remember that social media can make or break a retail business. I went online recently to research a store before I visited. The […]

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Traineeships vs. Fee-for-Service Training

In today’s market a lot of companies are opting for traineeships over fee for service training to take advantage of funding from the Federal and State […]

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10 Tips for Retail Sales People

Whether you are a retail salesperson looking to improve your sales or a store owner looking to build a team of successful salespeople, these tips will […]

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How and When to Hold Effective Staff Meetings

Often when we consult to retailers, I am surprised by the lack of interest most retailers have in holding staff meetings. I’m sure that many retail […]

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