Five Reasons to Act Now On Amazon

The Australian Financial Review Retail Summit and various commentators from the industry have all pronounced that yes Amazon will have a profound impact on the industry […]

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Engaging Millennials in the Retail Environment

Why do we need to deliver the customer service experience a Millennial is looking for? It’s simple. Millennials have overtaken Baby Boomers as the largest demographic […]

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Planning to Achieve Success in Retail

You need to plan ahead if you want to achieve success in retail. Once the Christmas and sale season has finished you need to be fully […]

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Quick Tips on How to Increase Sales in your Retail Store!

Here are some tips on how to increase sales in your retail store: 1. Re-merchandise and rotate your displays – Give your repeat customers something to […]

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10 Tips for Retail Sales People

Whether you are a retail salesperson looking to improve your sales or a store owner looking to build a team of successful salespeople, these tips will […]

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Winning through your Competitive Advantage

The world of retail has changed and those who do not adapt will likely go out of business. Retail has become more challenging and simply opening […]

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Product Knowledge is Power

Have you experienced frustration when you have asked a salesperson something basic about a product and they don’t know the answer? The best sales people are experts […]

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How to Attract Customers to Your Store at Christmas

In the lead up to Christmas, most retailers will be asking themselves “How do I attract customers and increase foot traffic to my store?” There are […]

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Make a Difference to your Customer’s In-Store Experience

In such a competitive retail environment, why are retailers neglecting to focus on the key thing that brings customers back into a store? With a consumer environment […]

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Handling Difficult Situations

It is human nature to want to avoid conflict and potentially stressful situations. Many people avoid dealing with challenging situations altogether and make excuses for avoiding […]

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