eLearning

Product Description

The retail sales professional course is designed to give retail frontline staff and managers a comprehensive understanding of key skills to uplift store sales and profitability. The package consists of two programs: Visual Merchandising, and Sales & Customer Service.

Duration: 2-3.5 hours

Content

The Retail Sales Professional course consists of two programs:

1. Sales and Service

2. Visual Merchandising

The courses are available individually. Each course takes between 1-2 hours to complete, for a total of up to 3.5 hours
of learning, depending on the user. A user license is valid for 1 year.

Audience

The Retail Sales Professional course has been designed for retail sales people, frontline staff and managers. If you are a store manager or owner, you can use these courses as a training tool to support you in coaching your team.

Course Usage

Courses are sold for usage by a single person for a 1 year licence period.

Reviews

There are no reviews yet.

Only logged in customers who have purchased this product may leave a review.

*Retail Sales and Service (SCORM)

Content

There are 6 modules in the Sales and Service eLearning course.

Module 1: Introduction to Sales and Service

Module 2: Welcome Customers into Your Store

Module 3: Understand Customer Needs

Module 4: Advise Customers

Module 5: Close the Sale and Thank the Customer

Module 6: Strategies to Manage Customer Complaints

Audience

This sales & service course is designed for retail sales people, frontline staff and managers.
If you are a store manager or owner, you can use this course as a training tool to support you in coaching your staff.

Course Usage

Courses are sold for usage by a single person for a 1 year licence period.


*Visual Merchandising (SCORM)

Content

There are 7 modules in the Visual Merchandising eLearning course.

Module 1: Principles of Visual Merchandising

Module 2: Enhancing the Customer Experience

Module 3: Attracting the Customer

Module 4: Merchandising for Maximum Impact and Sales

Module 5: Maximizing Hot Spots

Module 6: Signage

Module 7: Implementing Visual Merchandising In Your Store

Audience

This Visual Merchandising course is designed for individuals, managers, owners and companies regardless of location and size.
If you are interested in becoming an expert in Visual Merchandising and developing your skills, this course is for you.

Course Usage

Courses are sold for usage by a single person for a 1 year licence period.


*Quiz for Retail Sales Professional (Assessment)

In order to gain a certificate from the 6one5 Retail Academy in the Retail Sales Professional course, you must complete the quiz and gain a minimum score of 60%. You will have two attempts to achieve this score.

Completing the quiz is a good way to confirm you understanding of the course material.

You can then download your Certicate of Completion from the Course Overview page.