eLearning

$499.00

Product Description

The Mini MBA of Retail Management is designed to provide learners with the capability to successfully run a profitable retail store. The programs are outcome focused, interactive and cover the following key management areas: Leading and Coaching Your Team, Managing the Finances of Your Retail Business, Visual Merchandising, and Sales and Service.

Typical retail training programs can have their limitations in that the training is generic rather than linked to your store operations and growth strategy. Our suite of retail management programs allows you to apply the teachings to your store through practical and outcome focused activities.

Duration: 6-8 hours

Content

The Mini MBA of Retail Management consists of seven programs:

1. Leading and Coaching Your Team

2. Managing the Finances of Your Retail Business

3. Visual Merchandising

4. Sales and Service

5. Promotional Planning and Calendar

6. Customer Loyalty and Databases

7. Building a Website

The courses are available individually. Each course takes between 1-2 hours to complete, for a total of up to 8 hours
of learning, depending on the user. A user license is valid for 1 year.

Audience

The Mini MBA of Retail Management from 6one5®Retail Consulting is designed for retail professionals looking to improve
their skills in retail management. It has been designed for individuals in head office, area managers, store managers,
supervisors, department heads & sales people who want to advance their career.

Course Usage

Courses are sold for usage by a single person for a 1 year licence period.

Reviews

There are no reviews yet.

Only logged in customers who have purchased this product may leave a review.

*Visual Merchandising (SCORM)

Content

There are 7 modules in the Visual Merchandising eLearning course.

Module 1: Principles of Visual Merchandising

Module 2: Enhancing the Customer Experience

Module 3: Attracting the Customer

Module 4: Merchandising for Maximum Impact and Sales

Module 5: Maximizing Hot Spots

Module 6: Signage

Module 7: Implementing Visual Merchandising In Your Store

Audience

This Visual Merchandising course is designed for individuals, managers, owners and companies regardless of location and size.
If you are interested in becoming an expert in Visual Merchandising and developing your skills, this course is for you.

Course Usage

Courses are sold for usage by a single person for a 1 year licence period.


*Retail Sales and Service (SCORM)

Content

There are 6 modules in the Sales and Service eLearning course.

Module 1: Introduction to Sales and Service

Module 2: Welcome Customers into Your Store

Module 3: Understand Customer Needs

Module 4: Advise Customers

Module 5: Close the Sale and Thank the Customer

Module 6: Strategies to Manage Customer Complaints

Audience

This sales & service course is designed for retail sales people, frontline staff and managers.
If you are a store manager or owner, you can use this course as a training tool to support you in coaching your staff.

Course Usage

Courses are sold for usage by a single person for a 1 year licence period.


*Leading and Coaching Your Retail Team (SCORM)

Content

 There are 4 modules in the Leading and Coaching Your Retail Team eLearning course.

Module 1: Leadership and Management

Module 2: Develop Your Leadership Capability

Module 3: High Performance Cultures

Module 4: Coaching – When and How to Coach Your Team

Audience

This course is for retail professionals looking to improve their skills in leadership, management and coaching. It has been designed for individuals in head office, area managers, store managers, supervisors, department heads & sales people who want to advance their career.

Course Usage

Courses are sold for usage by a single person for a 1 year licence period.


*Retail Finance (SCORM)

Content

There are 7 modules in the Retail Finance eLearning course.

Module 1: Managing the Finances of a Retail Business

Module 2: Retail Profit and Loss Statement

Module 3: Budgeting and Forecasting

Module 4: Increasing Revenue – Store and Staff Measures

Module 5: Margin Management

Module 6: Managing Expenses

Module 7: Implementing Retail Finance in your Business

Audience

This course is for retail professionals looking to improve their skills in leadership, management and coaching. It has been designed for individuals in head office, area managers, store managers, supervisors, department heads & sales people who want to advance their career.

Course Usage

Courses are sold for usage by a single person for a 1 year licence period.


*Promotional Planning and Calendar (SCORM)

Content

There are 6 topics in the Promotional Planning & Calendar eLearning course.

1. Planning for Promotions

2. Importance of Planning Promotions

3. Local Promotions

4. Step-by-Step Guide to Build a Promotional Calendar

5. Promotional Calendar Example

6. Your 12 Month Promotional Calendar

Audience

This course is for retail professionals looking to improve their skills in retail management and local marketing. It has been designed for individuals in head office, area managers, store managers, supervisors, department heads & sales people who want to advance their career.

Course Usage

Courses are sold for usage by a single person for a 1 year licence period.


*Creating loyal customers by utilizing a customer database (SCORM)

Content

The key topics in the Creating Loyalty & Customer Databases eLearning course include:

1. What is a customer database?

2. Why retailers need a customer database

3. Sources of Data

4. Capturing the Data

5. Customer Database System

6. Calculate your customer database goal

7. Utilizing Your Customer Database to Create Loyal Customers

Audience

Area managers, store managers, retail owners and head office operations and marketing teams who want to develop the web presence of their retail business.

Course Usage

Courses are sold for usage by a single person for a 1 year licence period.


*Quiz for Mini MBA of Retail Management (Assessment)

In order to gain a certificate from the 6one5 Retail Academy in the Mini MBA of Retail Management course, you must complete the quiz and gain a minimum score of 60%. You will have two attempts to achieve this score.

Completing the quiz is a good way to confirm you understanding of the course material.

You can then download your Certicate of Completion from the Course Overview page.