Retail Blog

Better Retail Selling Comes From Better Rapport

A sale occurs when your customer feels comfortable and trusting enough to buy something they need from you. Comfort and trust are the key words in […]

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Are you problem solving or problem finding?

How comfortable are you with solving issues in your retail management or leadership role? I was reading an interesting article recently in Forbes magazine by Glenn […]

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The Ultimate Goal of Every Retailer

Once upon a time retail was simple. A retailer could open a shop, stock it with products and watch customers walk in and buy. Today retail […]

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Are You Taking Advantage of Opportunities at the Change Room?

Customers who use a change room are 71% more likely to buy – and buy twice as much – as those simply browsing the sales floor. […]

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Let Your Hot Spots do the Selling for You

One of the easiest ways to boost sales is to take advantage of your silent sales person – that is your visual merchandising. Visual merchandising can […]

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Tips to Reduce Staff Turnover

Retailers have always struggled with high staff turnover– this is not a new phenomenon. The trouble with this is that employee turnover is disruptive, expensive and […]

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How to Become a Retail Manager

Once you have become familiar with the processes, responsibilities and routines within retail and have decided you want a career in the industry, the next step […]

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Manage Your Margins

When you run a business, one important financial metric you have to be familiar with is the retail margin. The retail margin is also known as […]

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