Retail Training – Cost or Investment?

Training your staff costs money and time. Yet how can you be sure that it is worthwhile? Whether it’s in good times or bad, as retail […]

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Are you a Retail Manager or Leader?

When discussing the capabilities of retail managers, conversations often circle around skills like managing a sales team, coaching and training, managing the store budget and visual […]

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Stand Out from the Crowd

Australia has a poor reputation for receiving quality service from retail staff. Staff are notorious for being poorly trained and unskilled at handling customers’ needs.  Which […]

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